FAQs - Apex Vinyl Wraps
What currency are the prices do I see in the site?
All prices are in USD.
When will my order ship after I've placed it?
We aim to process and ship orders as swiftly as possible. Please allow 4-7 days for production before your order is dispatched. Typically, shipping takes 15-21 days. Tracking numbers will be provided within 3-5 days after your order has been shipped. If you don't receive a tracking number within 7 business days, please contact us at.
Can I return my order if I'm not satisfied? What if there's a problem with it?
We stand by our products with a 100% money-back guarantee if they are defective or damaged. You have 30 days to return the product for a full refund. You will need to cover the shipping costs for the return. Once we receive the product, we will issue a full refund for your original purchase. Please make sure to include your name and order number with the returned items.
Note: If your package is still in transit, please wait for it to arrive before initiating a return.
Can I cancel my order?
You can cancel your order without any penalties as long as it hasn't shipped. If the item has already been dispatched, please follow our simple return process to get a full refund.
What should I do if I entered the wrong address?
If you realize that you have entered an incorrect address, please reply to your order confirmation email and confirm the correct details. Notify us via email at [ADD EMAIL HERE] within 24 hours of placing your order. If the address is incorrect and you contact us within this timeframe, we can update it for you. Unfortunately, we cannot offer refunds after 24 hours if the incorrect address was provided.
How long does shipping take?
Shipping times can vary as we deliver worldwide from different fulfillment centers. On average, shipping takes 15-25 business days.
I have a question that wasn't answered. Can you help?
Of course! We're here to help you create the perfect look for your vehicle. Please email us at , and we will be happy to assist you. To ensure a prompt response, please include your order number and clearly describe your issue. Thank you!
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